Terms of service

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TERMS & CONDITIONS

Please read these terms carefully before using the Car Helpers website or purchasing our products.

Welcome to Car Helpers. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. About Car Helpers

Car Helpers operates this online store and provides automotive products and roadside assistance-related equipment to customers.

Throughout these Terms & Conditions, the terms "Car Helpers," "we," "us," and "our" refer to Car Helpers. The terms "you," "your," or "customer" refer to the person accessing our website or purchasing our products.

2. Acceptance of These Terms

By using this website, you confirm that you have read, understood, and agree to these Terms & Conditions and any other policies published on our website.

These Terms & Conditions apply to all visitors, customers, purchasers, and other users of the website.

3. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction to place an order through our website.

By placing an order, you confirm that the information you provide is accurate, complete, and current.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However, product appearance, packaging, colors, dimensions, and other details may vary slightly from images displayed on the website.

We reserve the right to correct errors, update product information, or discontinue products at any time without prior notice.

5. Pricing

All prices displayed on our website are subject to change without prior notice.

The price charged for your order will generally be the price displayed at the time your order is submitted, subject to applicable taxes, shipping charges, payment processing, or other applicable costs.

In the event of an obvious pricing or listing error, we reserve the right to correct the error and, where appropriate, cancel or refund an affected order.

6. Orders and Order Acceptance

Submitting an order through our website constitutes a request to purchase the selected products. An order is not necessarily accepted until it has been processed and confirmed by Car Helpers.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including situations involving suspected fraud, incorrect pricing, inventory limitations, shipping restrictions, or inaccurate customer information.

7. Payment

Payment must be successfully completed through an available payment method before an order can be processed for shipment, unless otherwise stated at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

8. Shipping and Delivery

Car Helpers currently offers international shipping where available.

Our estimated delivery timeframe is generally 7–14 business days, although actual delivery times may vary depending on destination, customs processing, carrier delays, weather, holidays, and other circumstances outside our control.

Shipping charges are displayed during the purchasing process where applicable.

Please note: Delivery estimates are estimates rather than guaranteed delivery dates. International orders may also be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

9. International Orders and Customs

Customers are responsible for ensuring that products ordered from Car Helpers may legally be imported and used in their destination country.

Depending on the destination, customs authorities may impose duties, taxes, brokerage fees, or other charges. Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.

10. Product Use and Safety

Customers are responsible for reading and following the instructions, warnings, specifications, and safety information supplied with a product before using it.

Automotive equipment should be used only for its intended purpose and in accordance with applicable manufacturer instructions.

Car Helpers is not responsible for damage resulting from improper use, unauthorized modification, incorrect installation, negligence, or use contrary to supplied instructions.

11. Intellectual Property

Unless otherwise stated, the content appearing on this website, including logos, branding, graphics, text, photographs, designs, layouts, and other materials, belongs to or is used by Car Helpers with appropriate rights.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission.

12. Prohibited Activities

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

  • Attempting to interfere with the operation of the website.
  • Using the website for fraudulent transactions.
  • Attempting to gain unauthorized access to systems or accounts.
  • Submitting false or misleading information.
  • Using website content without authorization.
  • Violating applicable laws or regulations.

13. Third-Party Services

Our website may use third-party services, payment providers, shipping carriers, applications, or other external services.

Third-party services may have their own terms, policies, and requirements. Car Helpers is not responsible for the independent policies or practices of third-party providers.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Car Helpers will not be responsible for indirect, incidental, special, consequential, or similar losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Car Helpers from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or misuse of our products.

17. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

By purchasing from Car Helpers, you acknowledge that you should review the applicable Return & Refund Policy before completing your purchase.

18. Privacy

Information collected through our website is handled according to our applicable privacy practices and Privacy Policy.

By using our website, you acknowledge that information may be processed as necessary to operate the store, process orders, provide customer support, and fulfill other legitimate business purposes.

19. Changes to These Terms

Car Helpers may update or modify these Terms & Conditions from time to time. Changes will become effective when the updated version is published on this website, unless otherwise required by applicable law.

Your continued use of the website after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

20. Governing Law

These Terms & Conditions are subject to the laws applicable to Car Helpers and its business operations, except where mandatory consumer protection laws provide otherwise.

21. Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

22. Entire Agreement

These Terms & Conditions, together with the policies published on our website, constitute the terms governing your use of the Car Helpers website and your purchases from our store, subject to applicable law.

Questions About Our Terms?

If you have any questions about these Terms & Conditions, please contact Car Helpers.

Car Helpers Customer Support
Email: carhelpers@proton.me

Contact : +1 512-764-7358

Last updated: August 1, 2026