Shipping Policy

Last Updated: August 2026

1. Order Processing

Orders are processed after your payment has been successfully confirmed. We carefully prepare each order for shipment before handing it over to our shipping carrier.

Please allow reasonable processing time before your order enters transit. Processing and transit times may vary depending on order volume, destination, carrier conditions, and other circumstances outside our control.

2. Where We Ship

Car Helpers currently offers international shipping. Shipping availability may vary depending on the destination and applicable carrier restrictions.

3. Shipping Time

Our estimated delivery timeframe is:

Delivery estimates begin once the order has been shipped. These timeframes are estimates and are not guaranteed delivery dates.

4. Shipping Costs

Car Helpers currently offers a flat-rate shipping fee. The applicable shipping charge will be displayed during checkout before you complete your purchase.

5. Order Tracking

When tracking information is available, it may be provided to you after your order has been shipped. Please allow some time for tracking information to become active after the carrier receives your package.

6. Shipping Delays

Occasionally, shipments may be delayed due to circumstances beyond our control, including carrier delays, customs processing, weather conditions, holidays, transportation disruptions, incorrect or incomplete delivery information, or other unforeseen circumstances.

If your order is delayed, we appreciate your patience while the carrier works to complete delivery.

7. International Customs & Duties

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Any customs duties, taxes, or import charges that may apply to your order are the responsibility of the customer unless otherwise stated at checkout.

Customs processing times are outside the control of Car Helpers and may affect the final delivery time.

8. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the customer requests the order to be shipped again.

9. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order information and any relevant photos or tracking details.

We will work with the applicable shipping carrier to investigate the issue and determine the appropriate next steps.